After-sales Service

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After-sales Service

After-sales service

After ensuring pre-sales product and solution services for our customers, we also have a dedicated after-sales center staffed by a team of professional service engineers with over 10 years of experience. This team provides comprehensive support throughout the sales process, including installation, training, and standardized commissioning services. Our after-sales technical consultation support, specialized training support, spare parts support, and follow-up services aim to accompany users throughout the entire operational experience, offering timely, efficient, and reliable after-sales service.

Applicable to existing or previous equipment from FORAY, as well as equipment from other manufacturers.
Energy-saving upgrades
Equipment testing
Complete machine refurbishment
Component replacement
Mold maintenance

Professional training

• Provide comprehensive professional training on operation, debugging, maintenance and upkeep;
• Provide daily operational technical consultation and solution support;
• Provide timely notification and special training on the latest technologies and efficient energy-saving solutions.

Spare parts support

Our ample inventory of high-quality spare parts ensures timeliness and accuracy in supplying replacement components for maintenance. We can support global timely delivery services, with shipments dispatched within 24 hours upon user request.