Service Support
In addition to providing pre-sales product and solution support, we operate an after-sales service center staffed by a team of professional service engineers with over ten years of experience. We offer end-to-end support throughout the sales process—covering installation, training, and commissioning in accordance with industry standards—along with technical advisory services, specialized training, spare parts supply, and follow-up customer visits. Our goal is to accompany users across the entire lifecycle of product operation, delivering timely, efficient, and reliable after-sales service.
After-sales service details:
◉ Compatible with existing or previously installed Fuen equipment, as well as equipment manufactured by other suppliers.
◉ Energy-saving retrofitting
◉ Device Detection
◉ Full-machine refurbishment
◉ Accessory Replacement
◉ Mold Repair and Maintenance
Comprehensive, professional training is provided on operation, commissioning, maintenance, and servicing.
Provide technical consulting and solution support for daily operations;
Providing timely updates on the latest technologies and specialized training on energy-efficient solutions.
Our ample inventory of high-quality spare parts
It can ensure timeliness and the accuracy of spare parts replacement supply.
It also supports worldwide express delivery, with orders shipped within 24 hours of submission.
To meet the urgent and specialized needs of global users, a dedicated project manager…
Provides 24/7 timely response service.
